Reference

What You Agree to When You Use a200mm

These terms set out the rules that apply to your account, your deposits, and how we handle your activity on a200mm. Access and eligibility depend on local law and are available only where permitted in your region.

Applies to all account holdersCovers DANA, OVO, GoPay depositsSubject to local law and eligible regionsUpdated terms take effect on publicationContact support for any clarification

Explore the Lobby Read FAQ

Understand the Rules Before You Start

a200mm Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on a200mm, you confirm that you have read and accept these terms in full. They apply to every action you take — from your first DANA deposit to withdrawals processed back to your OVO or GoPay wallet. We may update these terms

1
at any time; the version published on this page is always the current one, and continued use of your account after an update means you accept the revised terms. These terms do not override local law. Where Indonesian law or the rules of your eligible region
2
impose stricter requirements, those rules apply. Certain features, game categories, or payment flows may be restricted depending on where you access the platform. We reserve the right to suspend or close accounts that breach these terms, including accounts where the wallet name does not match the
3
registered account name — a check we run on every DANA, OVO, and GoPay withdrawal to keep the process clean. If you have questions about a specific clause, reach our support team before you proceed, not after.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about how they were applied to your account, our support team is the right first stop. We handle account questions, wallet verification issues, and terms-related queries through the channels below. Have your account details ready when you contact us — it speeds things up.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our agents handle terms queries, account disputes, and wallet name verification questions as they come in.

Email Support

Send a detailed message if your query involves transaction records or account history. Include your registered wallet type — DANA, OVO, or GoPay — so we can pull the right records.

Help Centre

Browse our structured help articles covering account eligibility, deposit rules, and withdrawal conditions. A good place to check before raising a formal query with an agent.

HOW WE OPERATE

How a200mm Applies These Terms Fairly

We apply these terms consistently across all accounts. Account security, wallet matching, and data handling are not optional steps — they are built into the process. Here is what that looks like in practice.

Wallet Name Matching

Every withdrawal to DANA, OVO, or GoPay is checked against the name on your registered account. Mismatches are flagged before funds move, not after — so disputes are rare.

Account Data Retention

We keep account records for as long as your account is active and for the period required under applicable regulations. You can request a summary of your data through live chat or email.

Term Change Notification

When we update these terms, the revised version replaces the previous one on this page immediately. We do not send individual notices, so checking this page periodically is your responsibility.

Dispute and Account Review

If you believe a term was applied incorrectly to your account, raise it through live chat or email with your transaction reference. We review each case against the version of the terms active at that time.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and how the rules apply to specific situations like wallet deposits and account closures.

Yes. These terms cover all deposit methods, including DANA, OVO, and GoPay. Wallet name verification applies to every withdrawal regardless of which e-wallet you use.

We can update these terms at any time by publishing the new version on this page. Continued use of your account after publication means you accept the updated terms. No separate notice is sent.

We may restrict, suspend, or permanently close an account that breaches these terms. This includes providing false registration details or using a wallet that does not match your account name.

Contact us via live chat or email and ask for an account data summary. Have your registered wallet type — DANA, OVO, or GoPay — ready so we can locate your records quickly.

Yes. Where local law in Indonesia or your eligible region sets stricter requirements, those rules apply alongside these terms. Access and eligibility depend on local law in your area.

Raise it through live chat or email with your transaction reference number. We review disputes against the version of the terms that was active at the time of the relevant transaction.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFAQ Appa200mm App

What You Agree to When You Use a200mm

Reach Us About These Terms

Live Chat

Email Support

Help Centre

How a200mm Applies These Terms Fairly

Wallet Name Matching

Account Data Retention

Term Change Notification

Dispute and Account Review

Common Questions About These Terms

01 Do these terms apply if I deposit using GoPay or OVO?

02 Can a200mm change these terms without telling me?

03 What happens if I breach these terms?

04 How do I request a copy of my account data?

05 Does local Indonesian law affect my rights under these terms?

06 Who should I contact if I disagree with how a term was applied to my account?

Terms & Conditions

Related pages

Related pages