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How a200mm Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, deposit via DANA, OVO, or GoPay, and use our lobby — and how we protect it.

Account data protectionWallet info handled securelyDANA, OVO, GoPay contextYour right to access or deleteIndonesia-region scope
a200mm How a200mm Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption to your account data in transit and at rest. Cookie settings can be adjusted through your browser; we use functional cookies to keep your session active and analytical cookies to understand how you move through the lobby. You can opt out of non-essential cookies without affecting your ability to deposit or withdraw.

Encrypted Account Data

Your personal details and linked wallet information — DANA, OVO, GoPay — are encrypted during every transaction and when stored on our servers.

Cookie Control

We use session cookies to keep you logged in and analytical cookies to improve page performance. You can manage cookie preferences in your browser settings at any time.

Data Retention Policy

We hold your data while your account is active. After closure, we retain only what local law requires, then delete or anonymise the rest within a defined period.

Request Access or Changes

You can request a copy of your stored data or ask us to correct inaccuracies by contacting support with your verified account email and a clear description of your request.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have questions about how we handle your information, want to request a copy of your data, or need to update details linked to your DANA, OVO, or GoPay wallet, our support team can help. Send your request with your registered account email so we can verify your identity before processing any changes.

Live Chat Open the chat widget in your account dashboard. Identify yourself with your registered email and describe your privacy request clearly.
Email Support Write to our support address listed inside your account settings. Include your account ID and the specific data request — access, correction, or deletion.
Account Settings Some data updates — like your linked phone number or preferred wallet — can be changed directly in the Profile section of your account without contacting support.

Common Questions About Your Privacy on a200mm

Here are the questions we hear most often about data, cookies, wallet privacy and account rights. If something isn't covered here, reach out through the live chat or email channel in your account.

We collect your name, email, phone number, and the e-wallet details you register — DANA, OVO, or GoPay. Device and session data are also logged to keep your account secure.

We only share data with payment processors like DANA, OVO, and GoPay, and only the details needed to complete your transaction. We do not sell personal data to advertisers or unrelated third parties.

After account closure, we retain data for the period required by applicable local law, then delete or anonymise it. Active accounts retain data for as long as the account remains open.

Yes. Submit a data access request via live chat or email support with your registered account email. We'll verify your identity before sharing any stored records with you.

We use functional cookies to keep your session active and analytical cookies to understand lobby navigation. You can block non-essential cookies in your browser without losing deposit or withdrawal access.

You can update your linked DANA, OVO, or GoPay details in the Profile section of your account. For security changes, contact support with your verified account email for assistance.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.